Leadership Development in San Antonio
Emotional maturity is the single most important factor in determining professional or staff member performance. Emotional maturity is also the most important factor in determining the success of a functioning team. Unfortunately, most professionals lack the desire or knowledge necessary to help team members develop their emotional maturity.
What is emotional maturity? Through childhood and the teenage years, we almost automatically grow physically. Unlike physical growth, however, emotional maturity is not an automatic process. Emotional maturity is developed over years of conditioning and experience.
The key characteristics of emotional maturity include controlled behavior, a forgiving personality, and tolerance for different backgrounds, personalities and viewpoints. Emotionally mature individuals are easy to spot; they are usually encouraging and consistent in their behavior at work and at home.
The characteristics of emotional immaturity are dramatically opposite … negative attitudes, constant anger and defensiveness. Emotionally immature individuals often appear very opinionated or arrogant, and they tend to discourage the efforts of others.
The level of emotional maturity attained by your staff members is important because emotional maturity affects how they act toward others and how they feel about themselves. Emotional maturity directly influences team member behavior, words and actions on and off the job.
By helping your team members grow and improve, emotional maturity improves and team productivity increases as well. So many aspects of a successful enterprise – efficiency, communication, general effectiveness and overall office attitude – are dependent upon emotional maturity. The time, effort and energy you spend helping team members gain emotional maturity is never wasted; when you help others grow, you improve every life you touch.